At a glance
Instawork is hiring a Senior Manager/Associate Director of Product Operations in Bengaluru to lead its agent-first automation transition.
About the role
## About the Role
Instawork is transitioning from an app-based marketplace to an agent-first ecosystem. As leader of the India Product Operations team, you architect this transition — defining technical infrastructure for autonomous marketplace operation, hands-on with Python/TypeScript and LLM APIs.
## Key Responsibilities
- Define the roadmap from manual workflows to intent-driven delegation ("Agentic Layer")
- Lead a "Strike Team" prototyping high-stakes automations, hands-on with Python/TypeScript, Cursor/Replit
- Implement Reasoning-as-a-Service, distinguishing where LLMs (GPT/Claude/Gemini) vs deterministic logic are needed
- Build automated systems for liquidity balancing and real-time negotiation
- Develop telemetry to debug an agentic world (prompt vs data vs logic failures)
## Required Skills & Qualifications
- 10+ years in Product Operations, Technical Program Management, or Engineering Leadership (4+ years in leadership)
- Expert-level Python or TypeScript; experience with AI-native dev environments and LLM APIs
- Proven track record in high-frequency marketplaces (ride-sharing, food delivery, freelance platforms)
- Must demonstrate (GitHub/portfolio) actual agents/autonomous workflows built — not "GPT wrappers"
## How to Prepare for This Role
### Core Technical Topics to Master
LLM API integration patterns, agent orchestration frameworks (LangChain/AutoGPT-style), marketplace real-time matching systems, Python/TypeScript automation scripting, vector database querying.
### Interview Preparation
Be ready to demonstrate a real autonomous agent or workflow you've built via GitHub — this employer explicitly screens out "GPT wrapper" level work. Common questions: how do you decide between LLM reasoning and deterministic logic for a given workflow, how would you debug a failing autonomous agent in production.
## How to Apply
Apply directly via the official Greenhouse posting.
## Official Links & Resources
- Official Job Posting / Apply: https://job-boards.greenhouse.io/instawork/jobs/4662678006
- Company: Instawork
Skills
PythonTypeScriptLLM APIsAgent OrchestrationProduct Operations
Qualifications
- 10+ years in Product Ops/TPM/Engineering Leadership