About the role

## About the Role Instawork is seeking a detail-oriented, automation-savvy Product Operations Analyst to optimize operational processes and ensure data accuracy across platforms — at the intersection of operations, data, and intelligent automation. ## Key Responsibilities - Own data quality and integrity: validate, verify, and maintain data accuracy across platforms - Build and deploy automation solutions using n8n, Zapier, or custom scripts - Leverage AI tools (ChatGPT, Claude, other LLMs) for data processing, insights, and documentation - Manage end-to-end operational projects with clear performance metrics - Partner across Biz-Ops, product, engineering, billing ops, and sales teams ## Required Skills & Qualifications - Experience building automation workflows (n8n, Zapier, Make.com) - Comfortable using AI tools (ChatGPT, Claude, LLMs) as a productivity co-pilot - SQL proficiency, Excel/Google Sheets analysis, dashboard creation - Nice-to-have: Bachelor's in IT/CS/Data Analytics or equivalent experience; Python/JavaScript scripting; REST API/webhook experience; Tableau/Power BI/Looker ## How to Prepare for This Role ### Core Technical Topics to Master No-code automation tool fundamentals (n8n/Zapier workflow design), SQL querying and joins, dashboard/BI tool basics, prompt engineering for operational AI use cases, REST API/webhook concepts. ### Recommended Free Learning Resources - n8n and Zapier official documentation and free tutorials - Mode Analytics free SQL tutorial - Practice: automate a real repetitive task in your own life using Zapier's free tier ### Interview Preparation - Common questions: describe an automation workflow you've built end-to-end, how do you validate data quality at scale, how have you used AI tools to solve an operational problem - Application explicitly asks: your notice period, SQL proficiency level, and qualification/college — prepare concise answers for these ## How to Apply Apply directly via the official Greenhouse posting. ## Official Links & Resources - Official Job Posting / Apply: https://job-boards.greenhouse.io/instawork/jobs/4350762006 - Company: Instawork